Cyber Security

Security Scoring

ITC Service’s Security Scoring takes a unique approach to cyber security.  As a security minded business, we’ve seen it all! Our tools take the guesswork out of cyber security and ensure you’re doing everything you can to be resilient to Cyber Criminals.

100% Success in ISO 27001 to date

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How Can Security Scoring Help?

ITC Service’s Security Scoring takes a unique approach to cyber security.  As a security minded business, we’ve seen it all! Our tools take the guesswork out of cyber security and ensure you’re doing everything you can to be resilient to Cyber Criminals.

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60% of small companies fold within 6 months of falling victim of a cyber attack

Features Of Security Scoring

1

We typically perform a risk assessment to identify potential security threats and vulnerabilities.

2

Data collection from various sources, such as security logs, network traffic analysis, and security assessments.

3

Weighted metrics to assign values to different security practices to gain a deeper understanding of where your security systems are lacking.

4

Our security scoring systems can be integrated with other security tools and systems, such as intrusion detection and prevention systems, firewalls, and vulnerability scanners.

Since 2006

Don't just take our word for it:

ITC Service was founded in 2006 with one goal in mind, to provide Outstanding IT Support for businesses in the North East and beyond.
A very approachable and welcoming team from logging a ticket to resolving any issues reported.

Northern Elevator Limited

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Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble.

Northern Rights

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Our Impactful Metrics

Monthly, we share our service desk results with world-class NPS.

Net Promoter Score

91.5

Customer Satisfaction

99.8
%

Average Call Wait Time

8.8
secs

What makes us the best IT Support Partner?

True 24/7 IT Support

ITC provide true 24/7 emergency engineer cover. IT issues unfortunately don’t only occur during normal business hours. We have on call engineers available to assist 24/7 with any IT emergency. ​

'World Class NPS'

Our NPS scores are some of the highest in the country. A testament to the quality of support we provide to our happy clients.

98% Retention

Formed in 2006, ITC Service has an outstanding customer retention rate. Companies who use us for the first time keep on using us, year after year – don’t just take our word for it.​

Experience

Our team of over 40 engineers and support staff are constantly trained in the latest technologies. From software to hardware to cabling and installations, we are the trusted provider in the region.​