Business Communications & Telephony

The secret to passing competition

Hosted telephony is the future of business communications. Stay ahead of the game with our streamlined telephony solutions. 

As your business grows, so will your systems.

Business telephony and communications has been congruent to ITC Services history as a business IT Support provider. As an accredited Gamma and 3CX Partner we promise to deploy the right solution for your business, regardless of whether you’re an enterprise or a smaller company. 

Don’t get left in the dark when the ISDN switch off happens in 2025, make the switch to hosted telephony with ITC Service today.

Don't just take our word for it

Citizens Advice Gateshead
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Absolute pleasure dealing with both the initial handler and the fixer. Polite, professional and always no hesitation to call for support.
Northern Elevator Limited
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A very approachable and welcoming team from logging a ticket to resolving any issues reported.
Northern Rights
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Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble.
Communications - ITC Service

ITC Service communication solutions:

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Good communication is the bridge between confusion and Clarity

Neil Turner – 

Frequently asked telephony/ communication questions.

How does hosted telephony work? Hosted telephony uses the same LAN network as office Internet and automatically connects to the IP network. Using the same methods to pass information as the Internet, hosted telephony utilises a router to communicate actions with your associated IP network.

Fibre to the premises (FTTP) provides an internet connection over fibre delivered directly to your business and provides a high-speed, reliable and affordable connectivity option. Because connectivity is delivered by fibre technology rather than copper, dedicated speeds of up to 1Gbps Down and 115Mpbs up are available depending on your business requirements.

  • Mobility and Scalability.
  • Integration with Current Infrastructure. 
  • The Transmission of Multimedia Content. 
  • Good on Data, Great on Bandwidth. 
  • Significantly Lower Costs.

Ethernet Internet Connectivity allows highly reliable, secure, and fast dedicated data connection. It is delivered over a fibre connection, with network health monitoring provided as a standard. With options over a choice of dedicated 100Mbps or 1Gbps circuit, you have a choice of speeds ranging from 10Mbps ranging up to 1Gbps depending on your requirements to ensure all your business internet connectivity needs are taken care of, whether that be internet browsing, streaming, uploading big data or voice over IP requirements, or a combination of all at once.

With hosted VoIP, your IP phone sends digital data over the internet to your provider. Your provider handles the routing of calls, call queues, and everything else in the cloud. You can also use SIP trunking to connect a legacy IP PBX to a modern VoIP provider to take advantage of missing features.

Our communications solutions

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Managed Phone Systems

Email Security is a must-have for all businesses. Our tools and management ensure your users and devices safety from phishing attacks. Whether they’re on a mobile or a desktop.

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Cloud Contact Centre

A fully cloud telephony solution, perfect for small to medium enterprises. Partnered with Gamma, ITC will exceed expectations in cost, resiliency and scalability.


Mobile Contracts

ITC Service’s cost effective mobile phone contracts are built upon EE’s major network. This ensures you stay connected regardless of your location.

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Leased Lines & Connectivity

The Big Switch Off (ISDN/PSTN) is imminent. Ensure your business moves to a cost effective connectivity solution. Ethernet, SoGEA or FTTP, switch easy with ITC.

Time Until UK ISDN Switch Off


Interested in Communications?

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