Your North-East IT Support Partner
Providing award-winning IT Support since 2006, with a 98% retention rate and an industry leading 90+ Net Promoter Score®.
We are ITC Service. Our mission is to empower an awesome company culture, to consistently deliver client success, through the power of technology.








What makes us ITC Service
Streamline your business through expert IT Support
18+ Years of Experience
Founded in 2006. Now a growing team with 45+ world-class friendly engineers.
500+ Clients
Nationwide
Helping over 500+ businesses throughout the UK succeed through the power of technology.
Award-Winning
IT Support
Delivering excellence in IT support and Cyber Security. Consistently achieving a 90+ Net Promoter Score.
Customer Success Focused
Average of 10 seconds to answer a call. Unique care system that assigns you to the right engineer, every time.
Our Solutions
IT Support
Cyber Security
Communications
Connectivity
Proactive Monitoring
Hardware
Since 2006
Don't just take our word for it:
A very approachable and welcoming team from logging a ticket to resolving any issues reported. Couldn’t be happier with their support
Northern Elevator Limited

Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble. Highly recommended them to any business.
Northern Rights

June Statistics
For transparency, each month we share our statistics for the world to see
Net Promoter Score
Customer Satisfaction
Average Call Wait Time
IT doesn't have to cost the earth
ITC Service was founded with sustainability in mind. Driven by our Technical Directors vision to hit carbon neutrality by 2025
ITC Service are now proud to have a solar array capacity of 46kw, an advanced hardware recycling scheme, 100% electric vehicle fleet, and more.

IT Support North East
Case Studies
Discover how we’ve helped businesses like yours thrive through tailored IT solutions. Our case studies showcase real-world examples of our expertise in action, highlighting the challenges we’ve solved and the success we’ve delivered for our clients.