We are a fantastic team! Ok, we are biased, but really – there’s a fantastic vibe at ITC Service. Our main HQ at Monkton is a great place to work; with funky artwork, lots of space and easily accessible from around the North East.
The company began with two founding directors and now is 45 staff strong. We have an exceptionally high staff retention rate and we are very selective in our recruitment process. We don’t want our clients dealing with a new engineer each time they call; long-term relationships and partnership is key to how we operate.
The team is a mix of administrative staff, 1st, 2nd and 3rd line IT engineers, account managers, field engineers, workshop technicians, proactive monitoring engineers and not forgetting our fantastic apprentices. Our engineers have their own specialist areas and there is no IT issue that can defeat the team!
We are a sociable team, we get on, we work exceptionally hard and we have fun. We consume a lot of coffee and cake doesn’t last very long at our HQ!
Through a long-standing relationship with our apprenticeship providers, we have quite a few apprenticeship success stories. We pride ourselves in developing young aspiring IT Support Engineers and giving them a kick start in our industry.
The Level 3 IT Support Technician Apprenticeship is a great way to launch a rewarding career in IT
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