IT Support Newcastle
ITC Service has been delivering class leading IT Support and services to Newcastle and the surrounding northeast since 2006. With the head office based in Hebburn, we have a whole wealth of resources and team members to help, whatever IT Services you need
Over 145 Reviews
We deliver IT support across Leeds and more
Not limited to:
- Newcastle
- Gateshead
- Hebburn
- Whickham
- Jarrow
- South Shields
- North Shields
- Gosforth
- Cramlington
- Byker
- Wylam
- Tynemouth
Our Solutions
Providing award winning IT Support, with a 98% client retention rate over 15 years of operation. ITC Service will help you reach your full IT potential.
IT Support
Flexible, powerful and industry-leading IT Support capabilities to supercharge businesses of all sizes. Tailored to keep your business running efficiently and hassle-free. Ensuring your technology and users never miss a beat.
Cyber Security
Fortify your business against digital threats by leveraging our Cyber Security solutions. Safeguard your organisations future with a dedicated team of experts and our security scoring methodology.
Communications
Transform the way your team collaborates and works with our advanced communications solutions. From telephony solutions to cloud workspaces. Distance is no longer a barrier to success.
Connectivity
Propel your business into the future with reliable, high-speed connectivity that delivers the bandwidth and performance your organisation demands. Ensure you’re not left in the dark during the 2025 Big Switch Off.
Proactive Monitoring
Using tools that in-house teams typically don’t have access to. We are able to ensure your servers and networks stay secure, updated and online.
Hardware
Save money by only investing in reliable hardware you need. Simplify the procurement process and optimise your technology investments with our hardware supply solutions.
Since 2006
Don't just take our word for it:
ITC Service was founded in 2006 with one goal in mind, to provide Outstanding IT Support for businesses in the North East and beyond.
A very approachable and welcoming team from logging a ticket to resolving any issues reported.
Northern Elevator Limited
Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble.
Northern Rights
Our Impactful Metrics
Monthly, we share our service desk results with world-class NPS.
Net Promoter Score
91.5
Customer Satisfaction
99.8
% Average Call Wait Time
8.8
secs IT Support North East
Case Studies
Our suite of digital services extends beyond web design, encompassing social media management, WordPress development, SEO, copywriting, lead generation, email marketing, and dedicated website maintenance for holistic digital success
IT doesn't have to cost the earth
ITC Service was founded with sustainability in mind. Driven by our Technical Directors vision to hit carbon neutrality by 2025
ITC Service a now proud to have a solar array capacity of 46kw, a advanced hardware recycling scheme, 100% electric vehicle fleet, and more.
