ITC Service Cyber Christmas: 2 months free on any Cyber Security product.

Your North-East IT Support Partner

Providing award winning IT Support since 2006, with a 98% retention rate and an industry leading 85+ Net Promoter Score®.

We are ITC Service. Our mission is to empower an awesome company culture, to consistently deliver client success, through the power of technology.

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Over 140 Reviews

What makes us ITC Service

Streamline your business through expert IT Support​

Exceptional support, every call, every time — because your experience matters.

18+ Years of Experience

Founded in 2006. Now a growing team with 45+ world-class friendly engineers.

500+ Clients
Nationwide

Helping over 500+ businesses throughout the UK succeed through the power of technology.

Award-Winning
IT Support

Delivering excellence in IT and Cyber Security. Consistently achieving a 90+ Net Promoter Score.

Customer Success Focused

Average of 10 seconds to answer a call. Unique care system that assigns you to the right engineer, every time.

Since 2006

Don't just take our word for it:

ITC Service was founded in 2006 with one goal in mind, to provide Outstanding IT Support for businesses in the North East and beyond.

A very approachable and welcoming team from logging a ticket to resolving any issues reported. Couldn’t be happier with their support

Northern Elevator Limited

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Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble.  Highly recommended them to any business.

Northern Rights

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December Statistics

For transparency, each month we share our statistics for the world to see

Net Promoter Score

91.5

Customer Satisfaction

99.8
%

Average Call Wait Time

8.8
secs

IT doesn't have to cost the earth

ITC Service was founded with sustainability in mind.  Driven by our Technical Directors vision to hit carbon neutrality by 2025

ITC Service are now proud to have a solar array capacity of 46kw, an advanced hardware recycling scheme, 100% electric vehicle fleet, and more. 

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IT Support North East

Case Studies

Discover how we’ve helped businesses like yours thrive through tailored IT solutions. Our case studies showcase real-world examples of our expertise in action, highlighting the challenges we’ve solved and the success we’ve delivered for our clients.

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