Northumbria Optical Coatings - Customer Case Study
Northumbria Optical Coatings Ltd specialise in the design and manufacture of Infrared Optical Filters and Coatings. They have a well-established national & international customer base. Their operation is based out of Boldon in South Tyneside.
NOC approached ITC as they had an ageing on-premise server and user devices that required a refresh.
NOC now has a truly mobile business, management can get instant access to financial, sales and inventory information in real-time regardless of the end-user working locations.
The business has also negated the need for potential expensive infrastructure upgrades and with the ethernet circuit ITC supplied they have a direct link between their premise and the local BT exchange, ensuring reliable business-class connectivity.
The business now has an IT setup which will enable it to thrive.
“We had been with our previous provider for 15 years, changing was a daunting prospect. ITC however were a breath of fresh air in their approach, extremely helpful throughout the changeover and to say they are proactive is an understatement. Response times are good, technically they have provided answers to all our challenges. We would highly recommend their services”
Northumbria Optical Coatings