What is a Managed Service Provider? And Why You Might Need One

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Have you ever found yourself politely nodding along when someone mentions an “MSP”, with no idea what they are talking about? You’re not alone. MSP is one of many tech acronyms that are thrown around – particularly so within business conversations, but in plain English, MSP stands for Managed Service Provider. MSP = Managed Service […]

Boosting Productivity Without Breaking the Bank: Microsoft Power Automate for Business

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In a world where efficiency is key to maximising productivity and investment, it’s understandable that businesses are constantly on the lookout for ways to do more with less. Where productivity boosting once looked like new hires in need of training, or the implementation of expensive software (again, often with a training element), Microsoft Power Automate […]

Cyber Essentials – More Than a Checkbox, a webinar recap

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We had a fantastic time hosting the latest ITC Service webinar, Cyber Essentials – More Than a Checkbox, which saw experts from our team come together to discuss exactly what Cyber Essentials is (and isn’t), the benefits a proactive approach to security can bring to your business, and the process involved in achieving your certification. […]

Decisions, Disruptions and Solving a Crime – all in a day’s work for our event attendees!

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We were pleased to welcome customers to our exclusive event with the North East Regional Cyber Crime Unit (NERCCU) recently, inviting participants to explore the perils of cyber crime through interactive activities, alongside a presentation from Graeme Stewart of Northern Rights, who provided a real-world context to the benefits (and importance) of proactive security by delivering an informative […]

Windows 10 End of Support

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Home What’s Happening with Windows 10 on the 14th October? From 14th October 2025, Microsoft will stop providing security updates and support for Windows 10. Is your business prepared to make the move to Windows 11?  Let’s discuss what’s new, what’s different, and what you need to know before making the switch.  Hello, Windows 11, […]

Windows 11: The Future of Business Computing and What Windows 10s Retirement Means for You

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If you’re a business owner, chances are you’ve got enough on your plate without worrying about operating system updates. But with Windows 11 quickly taking market share and Windows 10 heading for retirement in October 2025, it’s time to talk transitions. Think of it as upgrading your office chair—uncomfortable at first, but absolutely worth it […]

ITC Service secures £7 million BGF investment to drive growth

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ITC Service secures £7 million BGF investment to drive growth 👋 Chris here from ITC Service: We’re thrilled to share that ITC Service, your trusted service-first IT-managed service provider, has secured a £7 million investment from BGF, one of the largest and most experienced growth capital investors in the UK and Ireland. History of ITC […]

Windows 11 – You’re prepared for the upgrade… what’s stopping you?

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With Windows 10 support ending soon, many business owners are questioning why they haven’t switched to Windows 11. Are you among them? Studies indicate that the majority of businesses are capable of making the transition, yet an unexpected number are still hesitating. This holds true even though the upgrade is free and straightforward. A recent […]

Choosing the correct IT Support partner for your business.

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When it comes to finding a new MSP (managed service provider), there are some important dos and don’ts that you should keep in mind.  Managed service providers are first and formost a company that offers managed it support to your company as well and infrastructure support within your technology. As with everything, a measured and […]