ITC Service Celebrates Triple ISO Accreditation Milestone

ITC Group Photo

We are proud to announce our successful ISO accreditation in three internationally recognised ISO standards: ISO 9001, ISO 27001, and ISO 22301. This landmark achievement marks a significant step forward in our commitment to quality, security, and resilience – and sets a new benchmark for excellence across the region’s IT sector. Achieving one ISO certification […]

From Tech to Tee – A Cyber Security Experience at Hexham Golf Club

ITC Service Hexham Golf Club

On Thursday, we welcomed a group of local business leaders to Hexham Golf Club for a morning focused on one of the biggest challenges facing modern organisations: cyber security. The event brought together real-world insight, live demonstrations, and interactive learning, all aimed at helping North East businesses build resilience in an increasingly complex digital landscape.  […]

How a Cyber Attack Can Have a Multi-Victim Impact

Cyber attack

Understanding the true cost of a security breach across an entire business ecosystem.  When a cyber attack makes the headlines, the focus usually falls on the business that’s been breached – the “main victim.” Systems go down, data is stolen, and recovery begins.  But behind that single story sits a much larger truth: no cyber […]

Windows 11 Changes Are Coming – Here’s What Your Business Needs to Know

Windows 11 Changes

With Windows 10 support ending soon, Microsoft is rolling out a series of significant Windows 11 changes. These changes are designed to boost productivity, security, and user experience for businesses of all sizes. If your organisation hasn’t started planning for the transition, now is definitely the time. What’s New in Windows 11 changes? Microsoft’s latest […]

Windows 10 End of Life: What It Means, What to Do, and Why You Must Act Now

Windows 10 end of life

Microsoft has officially announced that support for Windows 10 will end on 14th October 2025. After this date, there will be no more security updates, bug fixes, or technical support for any version of Windows 10. This is a critical deadline for businesses and individuals alike – unsupported systems become a magnet for cyber threats, […]

What is Microsoft ESU? A Practical Guide for Businesses Still Using Windows 10 

Microsoft ESU

As the end-of-support date for Windows 10 approaches – set for 14 October 2025 – many organisations are facing a familiar dilemma: what to do with devices that can’t yet be upgraded.   For businesses still relying on Windows 10, Microsoft’s Extended Security Updates (ESU) programme offers a temporary lifeline. But what exactly is ESU, and […]

Quick Fix: How to Spot a Phishing Email in 30 Seconds

Phishing email

Phishing emails are still one of the most common threats facing businesses today. Between client updates, internal comms, and the odd newsletter you forgot you subscribed to, our inboxes are busier than ever, and it’s easy to let your guard down. But lurking among the legitimate messages could be something far more sinister: a phishing […]

Instinct vs AI: Webinar Recap

Instinct vs AI - Jon Hope

Thank you to everyone who joined us for Instinct vs AI: The Human Firewall in an AI World and don’t worry if you couldn’t attend – we’ve recapped it for you here. Our latest webinar reunited ITC Service and our partners at Sophos to explore how artificial intelligence is shaping the world of cyber security […]

Why is Keeper the Smart Choice for Secure Enterprise Password Management in Business?

enterprise password management

Enterprise Password Management best practices have evolved significantly. We’ve moved from “change your passwords frequently” to “use strong, unique passwords and change them only when necessary.” But one thing remains constant: cyber threats are growing in both volume and sophistication, so what is considered ‘best practice’ is absolutely going to change.   For organisations of all […]