How to Spot a Social Engineering Scam in 30 Seconds – Quick Cybersecurity Tips
If a message makes you pause – even for a second – that’s your first and most important warning sign. That tiny hesitation is your instinct telling you something isn’t right. Social engineering attacks don’t rely on hacking firewalls or cracking encryption. They target people, not systems. The whole game is to break your trust […]
Quick Guide: How to Stay Safe When Christmas Shopping Online
Christmas shopping should be exciting, not stressful. Yet every year, cybercriminals take advantage of the festive rush. With so many deals and discounts flying around, it’s easy to let your guard down. Here’s our quick guide on how to keep your personal details secure and shop with confidence. Choose Secure Websites Before you enter any payment details, check […]
ITC Service – Road to ISO
Triple ISO Certification: A Milestone in Security, Continuity and Quality In this video, you’ll hear directly from the people who helped make it happen – Founder & CEO Christopher Potts, Chief Service Delivery Officer Godfrey Armstrong, Service Desk Specialist Lewis Noble, and our partner Henry Kibirige, founder of Caladium Cyber. Together, they share insights into […]
ITC Service Celebrates Triple ISO Accreditation Milestone
We are proud to announce our successful accreditation in three internationally recognised ISO standards: ISO 9001, ISO 27001, and ISO 22301. This landmark achievement marks a significant step forward in our commitment to quality, security, and resilience – and sets a new benchmark for excellence across the region’s IT sector. Achieving one ISO certification is […]
How to Strengthen Your Passwords and Improve Digital Hygiene in 30 Seconds – Quick Cybersecurity Tips
Cyber security isn’t just about firewalls or software – it starts with people. Every click, password, and decision shapes your defence. The real risk isn’t just technical; it’s human. The good news is you hold the power to make a difference to your organisation’s cyber security. We wanted to share a couple of ultra-quick fixes […]
From Tech to Tee – A Cyber Security Experience at Hexham Golf Club
On Thursday, we welcomed a group of local business leaders to Hexham Golf Club for a morning focused on one of the biggest challenges facing modern organisations: cyber security. The event brought together real-world insight, live demonstrations, and interactive learning, all aimed at helping North East businesses build resilience in an increasingly complex digital landscape. […]
How a Cyber Attack Can Have a Multi-Victim Impact
Understanding the true cost of a security breach across an entire business ecosystem. When a cyber attack makes the headlines, the focus usually falls on the business that’s been breached – the “main victim.” Systems go down, data is stolen, and recovery begins. But behind that single story sits a much larger truth: no cyber […]
Windows 11 Changes Are Coming – Here’s What Your Business Needs to Know
With Windows 10 support ending soon, Microsoft is rolling out a series of significant Windows 11 changes. These changes are designed to boost productivity, security, and user experience for businesses of all sizes. If your organisation hasn’t started planning for the transition, now is definitely the time. What’s New in Windows 11 changes? Microsoft’s latest […]
Windows 10 End of Life: What It Means, What to Do, and Why You Must Act Now
Microsoft has officially announced that support for Windows 10 will end on 14th October 2025. After this date, there will be no more security updates, bug fixes, or technical support for any version of Windows 10. This is a critical deadline for businesses and individuals alike – unsupported systems become a magnet for cyber threats, […]
What is Microsoft ESU? A Practical Guide for Businesses Still Using Windows 10
As the end-of-support date for Windows 10 approaches – set for 14 October 2025 – many organisations are facing a familiar dilemma: what to do with devices that can’t yet be upgraded. For businesses still relying on Windows 10, Microsoft’s Extended Security Updates (ESU) programme offers a temporary lifeline. But what exactly is ESU, and […]