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Careers at ITC Service

Work with ITC Service

Build your career with a team that puts people first.

Your next chapter

Why work with us?

We’re proud of our team, and with good reason. ITC Service fosters a positive, team-driven culture that encourages growth, innovation, and long-term success, and our HQ in Hebburn reflects that: spacious, accessible, and full of character (and characters!).

From two founding directors to a team of 60+, we’ve grown steadily while keeping hold of what matters most: our people. We have an outstanding staff retention rate and a careful recruitment process, because we believe consistency builds trust.

That’s why our clients work with familiar faces, not a revolving door of engineers. Long-term relationships and genuine partnerships are at the heart of how we operate.

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Life at ITC Service
The people behind ITC Service

Our team

Our team is made up of people with a diverse and broad skillset, and everyone’s contribution is important to our combined success.

1st, 2nd and 3rd line IT engineers, account managers, field engineers and workshop technicians form the core of our technical team, supported by our fantastic apprentices.

Our engineers have their own specialist areas with the entire team able to further their skills through ongoing training and education.

Sales, finance and marketing underpin our technical team, helping to deliver their services to our clients.

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Life at ITC Service

Perks of being a part of the ITC Service team

We believe that our strength lies in our people. We’re committed to fostering a workplace that values collaboration and innovative thinking.

We’re dedicated to nurturing your professional path while respecting the importance of work-life harmony. At ITC Service, you’ll find the resources and support to thrive personally and professionally.

Our mission is to empower an awesome company culture to consistently deliver client success, through the power of technology.

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  • Competitive salaries
  • Inclusive, welcoming culture
  • Dental and optical cover
  • Hybrid and remote working opportunities
  • Employee assistance programme
  • Tax efficient pension scheme
  • Top-tier training and development opportunities
  • Casual dress code

Quarterly funded social events

Paid training

Electric vehicle salary sacrifice

Outstanding health insurance cover

Hybrid working (role specific)

Employee Assistance Programme

Training & apprenticeships

Looking to start a career in IT?

We pride ourselves in developing young aspiring IT Support Engineers and giving them a kick-start in our industry.

We have a long-standing relationship with our partner and apprenticeship providers and have seen massive success from the beginning.

The Level 3 IT Support Technician Apprenticeship is a great way to launch a rewarding career in IT.

Partnered with

QABaltic Apprenticeships

Current vacancies

Not seeing a role that interests you? Send an email with your CV to recruitment@itcservice.co.uk.

Marketing

Business Development Representative

We are looking for an energetic, resilient and technology-confident Business Development Representative to help ITC Service create new business opportunities. This is a proactive outbound role for someone who enjoys speaking to new people, is comfortable working at pace and is motivated by activity, experimentation and results.

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Marketing

Digital Platforms Engineer / Marketing Specialist

We are looking for a practical, curious and hands-on Digital Platforms Engineer / Web & CRM Specialist who enjoys solving problems and is happy to get stuck in. This is a varied role covering websites, WordPress, hosting, HubSpot, SEO, digital marketing and internal platform improvements. You will not necessarily have experience in every area listed, and we are not looking for someone who ticks every box.

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Marketing

Website Support Engineer / Web Developer

We are looking for a practical, client-focused Website Support Engineer / Web Developer to support, maintain and develop client websites across WordPress, Elementor and HubSpot CMS environments. The role is suited to someone who enjoys solving problems, working directly with clients and taking ownership of website-related support requests from initial investigation through to resolution.

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Your next opportunity could start here

Not seeing the right role? Send us your CV and tell us where you would like your career to go.