Christopher Potts
Founder & Director
Christopher’s leadership is deeply embedded in both strategic direction and day-to-day operations. He is a big fan of solving problems, sustainability and colourful socks.
Meet the people behind ITC Service
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James Allsopp
Chief Financial Officer
James’ role include financial strategy, budgeting, compliance, and operational efficiency across ITC Service. He is a big foodie and spends most of his time in Excel, and loves it!
Chris Shields
Chief Revenue Officer
Chris is responsible for driving revenue growth, overseeing sales strategy, and aligning commercial efforts across departments. He loves to go open water swimming, in all weathers.
Louise Potts
Finance Director
Louise’s responsibilities span financial oversight, strategic planning, and cultural leadership within ITC Service. She loves long walks with her dog Harry and a good gym session!
Godfrey Armstrong
Chief Service Delivery Officer
Godfrey’s role centres on overseeing service desk, technical support and customer service. He likes puzzles, is a big music and tv fan, and enjoys epoxy resin casting “things”.
Adam Preshous
Operations Manager
Adam is a key figure within the team, responsible for coordinating service delivery, partner relationships and logisitcs. He loves spending time with his children and coastal walks.
Catherine Hibbert
Client Success Team Leader
Catherine heads up our Client Success team, ensuring a consistent, high‑quality experience for clients by overseeing support delivery. She is a fan of theatre and enjoys nothing more than a picnic.
Andrew Turnbull
Service Desk Team Leader
Andrew leads the Service Desk team, managing a diverse group of engineers and advisors to ensure efficient technical support and client success. He supports NUFC and enjoys a game of golf.
Connor Thomas
Marketing Manager
Connor leads the marketing department and is responsible for shaping our brand presence, campaigns, and comms. He (really) loves food and music, an avid guitarist and performer.
Jamie Blanchflower
Workshop Manager
Jamie leads the workshop and field engineering teams, managing device builds, upgrades and hardware projects. He enjoys the gym, running, hiking, cooking and exploring Japan.
Our vision statement is important to us:
Empowering an awesome company culture to consistently deliver client success, through the power of technology.
This clarity helps our team stay focused, fosters trust across departments, and builds a workplace where individuals feel connected to a larger mission, driving engagement, innovation, and long-term success.
Our values guide us as a team:
It is important for us to listen to what our people think, and to understand how they feel.
Supporting our team’s personal values is very important to help align with our company values, which promotes involvement, fosters engagement and develops a communal sense of purpose. By recognising and respecting individual principles, we create a culture where people feel valued, connected, and motivated to contribute meaningfully to our collective goals.
Empowering an awesome company culture
We’re always keen to hear what you think you can bring to our team. Check our vacancies page, but if you can’t find something to suit your skill set get in touch and let us know where you think you’d fit.
