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Managed Detection & Response

Managed Detection and Response

Managed Detection and Response (MDR) for SMEs

A managed detection and response (MDR) solution can offer a wealth of support to Small and Medium-sized enterprises (SMEs) with the provision of advanced cyber security measures which are effective, affordable and scalable. An MDR gives you 24/7 monitoring, expert analysis and proactive threat detection by leveraging cloud-based solutions, giving you enhanced protection without the need for in-house resources.

Our managed detection and response (MDR) service is designed to provide comprehensive cyber security protection for your business, ensuring your business remains secure and compliant with regulatory requirements – and you can sleep at night!

Managed Detection and Response (MDR)

Cyberthreats are evolving. It’stime to consider human-ledthreat hunting

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Proactive Threat Detection

Proactive threat detection involves actively searching for signs of malicious activity within your network, rather than waiting for systems to detect an immediate attack. By leveraging both automated responses and human expertise, proactive threat detection provides a comprehensive and effective approach to your cyber security measures, capable of identifying and mitigating potential threats before they can cause significant harm and disrupt your business.

Faster Response, Faster Reaction

Through a combination of smart technology, expert analysis and rapid response times, an MDR solution gives you the chance to respond to a threat in real-time, without the need for extensive in-house resource. When incoming threats are identified and addressed promptly, the impact of potential attacks and business downtime are minimised significantly, allowing your business to continue operations as normal.

Cost-Effective Protection

A MDR solution gives your business the benefit of enterprise-grade security, without the high costs associated with maintaining an in-house team. By leveraging cloud-based solutions you’re able to reduce the need for in-house investment whilst being able to scale your service as and when required – you only pay for the services you need, making an MDR solution one of the most cost-effective ways to enhance your security posture.

Proactive Threat Detection. Rapid Response. Peace of Mind.

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Why Choose ITC Service For Managed Detection & Response

ITC Service has over 19 years of experience delivering trusted IT support and cyber security solutions. We offer a wide range of security solutions designed to protect your business from every angle. Our services include managed detection and response (MDR), endpoint protection, email filtering, and security scoring to evaluate risks. We also provide regular security training for end users, ensuring your team is well-equipped to handle potential threats.

  • We provide tailored security solutions to fit the specific needs of each business, from small enterprises to large corporations.
  • We deliver exceptional customer service with a unique care system, ensuring your technology runs smoothly and your teams stay productive.
  • We are an IASME Cyber Essentials and Cyber Assurance certification body, helping businesses achieve and maintain the Cyber Essentials standard.
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Our Managed Detection & Response Service Features

24/7 Monitoring and Response

Continuous, round-the-clock monitoring and response to detect and address threats promptly.

Proactive Threat Hunting

Expert security analysis, actively searching for potential threats within your network, identifying and mitigating risks.

Advanced Threat Detection

Using smart technology and machine learning to analyse and identify potential threats and suspicious activity in real-time.

Rapid Response Times

Respond in real-time by quickly validating and acting upon threats and suspicious activity, minimising disruption.

Flexible Scalability

Flexible and scalable solutions to grow with your business, without the need for significant additional investment.

Cost-Effective Protection

The benefit of enterprise-grade security without the need for significant investment or maintenance of an in-house team.

Since 2006

Hear from our customers

Worked with this company for over 17 years and they still give the best customer service as they did on day 1. Their unmatched expertise, personalised approach, and steadfast commitment to client satisfaction make them a truly invaluable company.

Enigma Group

Every interaction with ITC is a positive one. The call handlers and the engineers are excellent. They calmly listen (while I panic) and they get the issue resolved with minimal impact to the business. I recently received portal training from David who talked me through things in a ‘non-techy’ way. It’s reassuring to know they are there and understand the importance of getting you back up and running.

Wickham Dental Practice

Live Statistics

For transparency, each month we share our statistics for the world to see.

Net Promoter Score

91.2

Customer Satisfaction

99.5%

Average Call Wait Time

8 secs

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