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Connor Thomas
Blog

Microsoft Is Retiring SMS Authentication: What Businesses Need to Know

Microsoft will retire its built-in SMS and voice authentication services in February 2027 and make passkeys the default sign-in method. Learn what this means for your business and how to prepare.
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Smart, responsible AI: getting the best from Copilot without running up the bill 

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Connor Thomas
Blog

12 Questions to Ask an IT Support Provider in the North East

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Connor Thomas
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Beyond Copilot: The Advanced AI That’s Reshaping Modern Business

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Beyond Copilot: The Advanced AI That’s Reshaping Modern Business

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July Statistics

For transparency, each month we share our statistics for the world to see For transparency, each month we share our statistics for the world to see

Net Promoter Score

91.2

Customer Satisfaction

99.5
%

Average Call Wait Time

8
s
We’re proud of our stats – a huge well done to our team behind them!

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