What are NPS scores and why we care
What is Net Promoter Score and why we care. ITC Service thrive on feedback. We make changes to our processes continuously to ensure we deliver a fantastic service that keeps our customers delighted. NPS Scores are a huge part of that. ITC Service’s July 2022 Statistics 0 % Customer Satisfaction 0 % Net Promoter Score […]
A day in the Life of an IT support technician.
For IT technicians, no two days are the same. They could be working remotely, solving technical problems for clients all over the world or be on-site at a client’s office, troubleshooting issues and supplying training to staff. No matter what the day holds, they’re always on the lookout for ways to help businesses run more […]
