Introducing Our New Cyber Security Packages

Cyber threats are evolving at breakneck speed, and businesses need to adapt in turn. Cyber attacks have become a constant occurrence – with roughly 54 people falling victim to a cyber attack every second. For organisations of all sizes, especially small and mid-sized businesses, this escalating threat environment is a serious concern. In fact, 60% […]

What is Multi-Factor Authentication (MFA) and why does it matter?

Multi-factor authentication has become a critical part of modern cybersecurity. Once upon a time, passwords were the frontline of digital defence. Today, they’re just the beginning – and often the weakest link.  Cyber security should be the cornerstone of any modern business. Considering recent attacks, technological developments and the growth of AI, it’s no longer […]

The Application of AI in a Modern Workplace: Webinar Recap

Thank you to everyone who joined us for The Application of AI in a Modern Workplace and don’t worry if you couldn’t attend – we’ve recapped it for you here. Our latest webinar was all about the past, present and future of AI application within the modern workplace, with key notes taken from Microsoft’s 2025 […]

ITC Service Integrates with Police CyberAlarm

ITC Service is proud to announce its integration with Police CyberAlarm – the UK’s award-winning, Home Office–funded cyber monitoring tool that helps organisations stay ahead of digital threats. This partnership makes ITC Service the first Managed Service Provider (MSP) in the UK to integrate directly with Police CyberAlarm, giving clients access to its powerful threat […]

Are We Starting to Sound Like AI? Or Is That Just Tosh? 

It occurs to me, and perhaps it’s occurred to you too, that we are beginning to recognise what AI-generated content sounds like. The cadence, the polish, the oddly universal and caring tone. But here’s the twist; what if the real shift isn’t AI sounding more like us, but us sounding more like AI?  The Rise […]

Power Automate in Action: Webinar Recap

Thank you to everyone who joined us for our most recent webinar Power Automate in Action: Workflows and Boosting Efficiency in Microsoft 365, and don’t worry if you missed it on the day – this is your recap. The webinar was focused on the benefits automation can bring to everyday tasks, from email and document […]

The Basics of Setting Up Rules in Outlook

Managing your inbox efficiently is key to staying productive. One of the most powerful tools in Microsoft Outlook is the Rules feature, which allows you to automate email organisation based on specific criteria. Whether you’re filtering newsletters, flagging important messages, or moving emails to folders, setting up rules can save you time and reduce clutter. […]

The Power of Partnership: MSPs and In-House IT Working Side by Side

The demands on in-house IT teams are greater than ever. From cyber security threats and compliance pressures to cloud migrations and user support, the list of responsibilities is long – and growing. That’s where Managed Service Providers (MSPs) come in. But rather than replacing in-house IT teams, the real magic happens when the two work […]

What is a Managed Service Provider? And Why You Might Need One

Have you ever found yourself politely nodding along when someone mentions an “MSP”, with no idea what they are talking about? You’re not alone. MSP is one of many tech acronyms that are thrown around – particularly so within business conversations, but in plain English, MSP stands for Managed Service Provider. MSP = Managed Service […]

Boosting Productivity Without Breaking the Bank: Microsoft Power Automate for Business

In a world where efficiency is key to maximising productivity and investment, it’s understandable that businesses are constantly on the lookout for ways to do more with less. Where productivity boosting once looked like new hires in need of training, or the implementation of expensive software (again, often with a training element), Microsoft Power Automate […]