Procurement Assistant

The Procurement Assistant is responsible for supporting procurement operations. This role ensures the efficient and cost-effective acquisition of goods and services and maintains strong supplier, customer and colleague relationships.

This role involves strong organisation, excellent time management skills and motivation to continuously improve processes to provide excellent service.

The Procurement Assistant works closely with Sales Department to ensure seamless customer service delivery and continuous improvement of processes and procedures.

Roles and Responsibilities of a Procurement Assistant

Purchasing

Assist with purchasing for the business, including hardware, software and service as required
Sourcing and cost saving on IT hardware
Recording purchases and receipt of goods accurately.
Support with stock checks and the maintenance of stock levels to a minimum quantity
Warranty claims
Mobile and connectivity provisioning
Keep accurate records of products and pricing within the company product catalogue

Maintain Communication

Maintain supplier relationships
Ensure delivery times are being met
Communicate effectively to keep clients updated
Maintain consistent communication with Sales Department until completion/handed over the Service

Collaboration

Assist the Sales Team with quotes
Day to day operational assistance of Head of Procurement
Create and implement process as needed and in line with the organisation
Collaborate with all teams to align with company objectives

Use Tools Effectively

Fully utilise ITC’s tools, such as Microsoft 365, Connectwise, Hubspot etc
Manage and update CRM systems with order/product details/updates

Uphold ITC’s Core Values

Act with integrity and trust in all interactions with prospects and team members.
Tailor communication styles to suit different clients while upholding ITC’s commitment to excellent service.
Demonstrate flexibility, resilience, and a process-driven approach in all activities.