The Tyne Bridge in Newcastle upon Tyne

Local expertise, personal support

IT Support Newcastle

ITC Service has supported businesses in Newcastle and the surrounding North East since 2006. From our head office in Hebburn, our team helps you get the IT support and services your business needs.

170 reviews

IT support across Newcastle and the surrounding areas

Supporting businesses across the region, including:

  • Newcastle
  • Gateshead
  • Hebburn
  • Whickham
  • Jarrow
  • South Shields
  • North Shields
  • Gosforth
  • Cramlington
  • Byker
  • Wylam
  • Tynemouth

Our IT support solutions in Newcastle

Practical support, security and technology services for your business.

IT Support

Industry-leading IT support customised to fit your business needs and drive efficiency. Your technology runs smoothly so your team stays focused and productive.

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Cyber Security

Strengthen your business against digital threats with our comprehensive Cyber Security solutions. Protect your organisation’s future with expert guidance and our proactive security scoring methodology.

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Microsoft 365

Unlock the full potential of Microsoft 365 with expert migration, management, and optimisation. Empower your team with the tools they need to collaborate seamlessly.

Explore Microsoft 365

Communications

Revolutionise the way your team collaborates with our advanced communication solutions. From telephony systems to cloud workspaces, distance is no longer a barrier to productivity and success.

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Connectivity

Future-proof your business with reliable, high-speed connectivity that meets the demands of your organisation. Stay ahead and ensure you’re prepared for the 2027 Big Switch Off, keeping your operations running smoothly.

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Proactive Monitoring

Utilising advanced tools beyond the reach of typical in-house teams, we ensure your servers and networks remain secure, up-to-date, and continuously online.

Explore Proactive Monitoring

What our clients say

Helping businesses across the North East since 2006.

A very approachable and welcoming team from logging a ticket to resolving any issues reported. Couldn’t be happier with their support

Northern Elevator Limited

Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble. Highly recommended them to any business.

Northern Rights

Live Statistics

For transparency, each month we share our statistics for the world to see.

Net Promoter Score

91.2

Customer Satisfaction

99.5%

Average Call Wait Time

8 secs

Sustainability

A more sustainable approach to IT

Discover the steps we're taking towards a more sustainable future, from how we power our workplace to how we manage technology.

See Our Sustainability Commitments
ITC Service solar panels

Let’s talk

Sales

Talk to us about your business and the support you need.

0191 416 2002hello@itcservice.co.uk

Customer support

Already a customer? Contact our support team for help.

0191 416 2002support@itcservice.co.uk

Our office

9 Merchant Court
Monkton Business Park South
Hebburn
NE31 2EX

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