IT Support Newcastle

ITC Service has been delivering class leading IT Support and services to Newcastle and the surrounding northeast since 2006. With the head office based in Hebburn, we have a whole wealth of resources and team members to help, whatever IT Services you need

Over 145 Reviews

We deliver IT support across Leeds and more

Not limited to:

Our Solutions

Providing award winning IT Support, with a 98% client retention rate over 15 years of operation. ITC Service will help you reach your full IT potential.

IT Support

Flexible, powerful and industry-leading IT Support capabilities to supercharge businesses of all sizes. Tailored to keep your business running efficiently and hassle-free. Ensuring your technology and users never miss a beat.

Cyber Security

Fortify your business against digital threats by leveraging our Cyber Security solutions. Safeguard your organisations future with a dedicated team of experts and our security scoring methodology.

Communications

Transform the way your team collaborates and works with our advanced communications solutions. From telephony solutions to cloud workspaces. Distance is no longer a barrier to success.

Connectivity

Propel your business into the future with reliable, high-speed connectivity that delivers the bandwidth and performance your organisation demands. Ensure you’re not left in the dark during the 2025 Big Switch Off.

Proactive Monitoring

Using tools that in-house teams typically don’t have access to. We are able to ensure your servers and networks stay secure, updated and online.

Hardware

Save money by only investing in reliable hardware you need. Simplify the procurement process and optimise your technology investments with our hardware supply solutions.

Since 2006

Don't just take our word for it:

ITC Service was founded in 2006 with one goal in mind, to provide Outstanding IT Support for businesses in the North East and beyond.

A very approachable and welcoming team from logging a ticket to resolving any issues reported. Couldn’t be happier with their support

Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble. Highly recommended them to any business.

May Statistics

For transparency, each month we share our statistics for the world to see

Net Promoter Score

91.5

Customer Satisfaction

99.8

%

Average Call Wait Time

8.8

secs

IT Support North East

Case Studies

Our suite of digital services extends beyond web design, encompassing social media management, WordPress development, SEO, copywriting, lead generation, email marketing, and dedicated website maintenance for holistic digital success

IT doesn't have to cost the earth

ITC Service was founded with sustainability in mind. Driven by our Technical Directors vision to hit carbon neutrality by 2025

ITC Service a now proud to have a solar array capacity of 46kw, a advanced hardware recycling scheme, 100% electric vehicle fleet, and more.

Interested? Get in touch!

Need IT help?

Call our award-winning support team on 0191 416 2002

North East Based IT Support Partner. Delivering world-class managed technology services across the UK.

Main Office: 9 Merchant Court, Monkton Business Park South, Hebburn, NE31 2EX

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