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Fast, Reliable, Future Proof Connectivity

We know that fast, reliable connectivity is essential to your business. With the rise of flexible working and growing dependence on remote collaboration and video conferencing, businesses need reliable and robust connectivity solutions to stay efficient and connected.

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Empowering Collaboration with Connectivity

As remote work and digital collaboration become the norm, reliable, high-performance connectivity is crucial for staying competitive.

We provide seamless communication and uninterrupted access to essential tools, backed by 24/7 monitoring and a dedicated team of engineers to ensure your business stays online.

Partnering with an IT provider focused on business continuity and success can be a game changer for your connectivity needs.

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What the ISDN Switch off Means to you

BT are shutting down legacy PSTN infrastructure.  This is Technology that many businesses still rely upon.  PSTN stands for Public Switched Telephone Network, and it’s the traditional network that’s handled phone communication since the late 1800s.

The Big Switch Off (ISDN/PSTN) sounds like it’s far away, but we know how time can sneak up.  With the averaging telephony contract length of 3 years, be sure you’re choosing a solution that will last

Time until UK PSTN switch-off

Planned switch-off:

Plan your switch

Why Choose ITC Service for Connectivity?

  1. 24/7/365 Monitoring

    Our North-East based service desk leverages advanced technology to monitor your connectivity around the clock. Most issues are detected and resolved before you’re even aware of them!

  2. We Understand

    Unlike standard ISPs, ITC Service takes the time to understand your unique business needs, delivering tailored solutions at the right price—so you never pay for services you don’t need.

  3. Secure First

    As a Managed IT Provider, our goal is to drive your success through the power of technology — and that starts with keeping you secure. Our assessment process goes beyond typical ISP services, taking boundary security into account to ensure comprehensive protection.

  4. We Partner With The Best

    We partner exclusively with top-tier connectivity providers to guarantee business continuity and ensure reliable, high-performance connections. Our commitment to quality means your business stays online and productive, no matter the demand

Providing a class-leading service desk since 2006

Don't just take our word for it

ITC Service was founded in 2006 with one goal in mind: to provide outstanding IT Support for businesses in the North East and beyond.

"A very approachable and welcoming team from logging a ticket to resolving any issues reported. Couldn't be happier with their support."

Northern Elevator Limited

"Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble. Highly recommended them to any business."

Northern Rights

Live Statistics

For transparency, each month we share our statistics for the world to see.

Net Promoter Score

91.2

Customer Satisfaction

99.5%

Average Call Wait Time

8 secs

Frequently asked questions

Connectivity is the Backbone to Every Business.

How can I determine the appropriate level of bandwidth for my business?

To determine the right bandwidth, consider factors such as the number of users, the types of applications used, the volume of data transferred, and your organisation’s growth plans. Consulting with our connectivity expert can help you make an informed decision.

How important is network security for business connectivity?

A business should protect all boundaries, network security is crucial for protecting sensitive data and stopping culprits from gaining access to your business. Implementing firewalls, intrusion prevention systems, and secure VPNs can help safeguard your connectivity infrastructure.

We also believe in having an MDR Solution, which provides a Managed Detection and Response team alongside your security stack.

Can I upgrade my connectivity as my business grows?
Yes, our solutions are scalable and can be upgraded as your business needs change. It’s essential to choose a provider that can accommodate your growth and support your evolving requirements.

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Get in touch and discover how ITC Service can transform your business technology.

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