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Leading modern work with Microsoft 365

Microsoft 365 is the ultimate tool for modern business. Collaborate, communicate, enhance workflows and get work done! As a Microsoft Partner, the way we manage licencing is designed to promote growth and security.

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Keep Your Company Organised With The Microsoft 365 Suite

  • Optimise communications with Microsoft Teams: Collaborate and stay connected.
  • Securely send emails with Outlook: Protect your communications.
  • Create documents with Microsoft Office: Professional tools at your fingertips.
  • Manage cloud infrastructure with Azure: Develop and scale with ease.
  • Safely store data in SharePoint: Organise and access files anywhere.
  • Analyse your Cyber Security with Security Score: Strengthen your defences.

Microsoft 365 provides everything your business needs to work smarter, collaborate effectively, and stay secure, all in one seamless package.
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Why ITC Service?

  1. Cloud Migrations

    Looking to adopt Microsoft 365 but still bound to server infrastructure?  Our project team has helped hundreds of businesses into the cloud.

  2. Microsoft Partner

    We’ve worked with Microsoft since the start, acquiring gold partner status in 2014.   Now as a Microsoft Modern Work partner, we strive to deliver a service that makes people love Microsoft 365.

  3. Industry leading Service Desk

    A service desk with a Customer Satisfaction Score of 99% and a Net-promoter score of 91.2 marks us as one of the best service desks in the UK.

  4. Cyber Security Focused

    Cyber Security is at the heart of everything we do. Our Microsoft Tenancy Security solutions go beyond Cyber Essentials Plus, offering comprehensive protection for businesses of all sizes.

Providing a class-leading service desk since 2006

Don't just take our word for it

ITC Service was founded in 2006 with one goal in mind: to provide outstanding IT Support for businesses in the North East and beyond.

"A very approachable and welcoming team from logging a ticket to resolving any issues reported. Couldn't be happier with their support."

Northern Elevator Limited

"Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble. Highly recommended them to any business."

Northern Rights

Live Statistics

For transparency, each month we share our statistics for the world to see.

Net Promoter Score

91.2

Customer Satisfaction

99.5%

Average Call Wait Time

8 secs

Frequently asked questions

Embrace the journey of digital transformation

What Is Microsoft 365?
Microsoft 365 is a family of apps and software that combine to create a full tenancy. They include intelligent cyber security software, cloud services and the full office suite.
What Is Tenancy Security?
Our Standard tenancy security gives you visibility on what is secured, and what needs to be secured. We offers these important security measures and support, at an affordable price. 
What is included?
The Microsoft 365 tenancy includes a wide range of software. Outlook allows you to access, reply and organise your emails. Azure allows management and development os software in the cloud. Sharepoint allows you to transfer files easily and have a hub space for all of your companies teams.
Why use Microsoft 365 Through ITC Service?
Accessing Microsoft 365 through us comes with the benefit of having a fully managed tenancy that is fully set up and ready to use on all of your machines and monitored by us to make sure any faults or problems are fixed quickly and securely.
How does Microsoft 365 ensure the security and privacy of my data?
Microsoft 365 ensures the security and privacy of your data through encrypted connections, multi-factor authentication, and data encryption. It also provides access control, compliance and auditing, threat protection, and data backup and recovery options.

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