Security Scoring
ITC Service’s Security Scoring takes a unique approach to cyber security. As a security minded business, we’ve seen it all! Our tools take the guesswork out of cyber security and ensure you’re doing everything you can to be resilient to Cyber Criminals.
- 100% Success in ISO 27001 to date
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How Can Security Scoring Help?
ITC Service’s Security Scoring takes a unique approach to cyber security. As a security minded business, we’ve seen it all! Our tools take the guesswork out of cyber security and ensure you’re doing everything you can to be resilient to Cyber Criminals.
Why security matters
Features Of Security Scoring
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1
Risk assessment
We typically perform a risk assessment to identify potential security threats and vulnerabilities.
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2
Data collection
Data collection from various sources, such as security logs, network traffic analysis, and security assessments.
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3
Weighted metrics
Weighted metrics to assign values to different security practices to gain a deeper understanding of where your security systems are lacking.
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4
Security integration
Our security scoring systems can be integrated with other security tools and systems, such as intrusion detection and prevention systems, firewalls, and vulnerability scanners.
Don't just take our word for it:
ITC Service was founded in 2006 with one goal in mind, to provide Outstanding IT Support for businesses in the North East and beyond.
A very approachable and welcoming team from logging a ticket to resolving any issues reported.
Northern Elevator Limited
Everyone at ITC is amazing, so helpful, friendly and nothing is too much trouble.
Northern Rights
Live Statistics
For transparency, each month we share our statistics for the world to see.
Net Promoter Score
91.2
Customer Satisfaction
99.5%
Average Call Wait Time
8 secs
What makes us the best IT Support Partner?
True 24/7 IT Support
ITC provide true 24/7 emergency engineer cover. IT issues unfortunately don’t only occur during normal business hours. We have on call engineers available to assist 24/7 with any IT emergency.
'World Class NPS'
Our NPS scores are some of the highest in the country. A testament to the quality of support we provide to our happy clients.
98% Retention
Formed in 2006, ITC Service has an outstanding customer retention rate. Companies who use us for the first time keep on using us, year after year – don’t just take our word for it.
Experience
Our team of over 40 engineers and support staff are constantly trained in the latest technologies. From software to hardware to cabling and installations, we are the trusted provider in the region.
Explore our services
Explore services that complement your IT support.
IT Support
Industry-leading IT support customised to fit your business needs and drive efficiency. Your technology runs smoothly so your team stays focused and productive.
Cyber Security
Strengthen your business against digital threats with our comprehensive Cyber Security solutions. Protect your organisation’s future with expert guidance and our proactive security scoring methodology.
Microsoft 365
Unlock the full potential of Microsoft 365 with expert migration, management, and optimisation. Empower your team with the tools they need to collaborate seamlessly.
Communications
Revolutionise the way your team collaborates with our advanced communication solutions. From telephony systems to cloud workspaces, distance is no longer a barrier to productivity and success.
Connectivity
Future-proof your business with reliable, high-speed connectivity that meets the demands of your organisation. Stay ahead and ensure you’re prepared for the 2027 Big Switch Off, keeping your operations running smoothly.
Proactive Monitoring
Utilising advanced tools beyond the reach of typical in-house teams, we ensure your servers and networks remain secure, up-to-date, and continuously online.
Want to learn more?
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