YOUR BUSINESS

IT

PARTNER

IT Support provider with a 98% client retention rate over 15 years of operation

Managed IT

Companies simply want to focus business attention on what is does best, rather than worrying about security and potentially problematic IT systems.

Managed IT services provide an excellent resource for companies that want to scale, but do not have the internal IT resource available. 

Adopting a Managed IT Service is an efficient way to stay up to date with technology and ever-changing security requirements. ITC are the partner of choice for of your IT & Telecoms requirements.

MANAGED IT PACKAGES

Taking care of your business IT is our business. We offer our clients a range of support packages, customised to their unique requirements.
From ad-hoc support when you need it, to unlimited support and maintenance contracts – we have a range of services to suit any type of business.

Unlimited Remote

Support where we log into your system to fix issues from our own office

On Site Support

Our team is available to visit your premises and solve problems there and then

Ad Hoc Support

Some business prefer using our services as and when they need them

Emergency Support Cover

Because not every business runs 9 till 5, Monday to Friday, neither do we.

Every client is important to ITC Service.  We treat everyone’s requirements individually and our team works with businesses to devise the most appropriate support package for each customer.  There’s no over-sell – each support contract is designed to cover client’s requirements and there are no long tie-ins

Like to get in touch?

Full IT audits from ITC Service

ITC Service must complete an initial IT audit for all new clients. It is essential that we understand your specific IT infrastructure and processes to ensure that your systems are running optimally and most importantly securely. Our priority is ensuring your business has no ‘down time’ as a result of IT issues and that your business data is safe and secure.

ITC SERVICE MEETING

Let’s get this straight from the start.

If an issue is identified as a result of your audit it is entirely your choice as to how you proceed with the recommendations. Your ITC account manager will give you a range of potential solutions and the implications of those solutions. ITC appreciate that businesses aren’t always in a position to accommodate a large financial outlay should a critical issue arise so the most cost-effective interim interventions will be discussed with you alongside longer-term solutions.

It may be that your IT systems are fit and healthy! In which case we can ensure that this doesn’t change by offering ongoing system monitoring, IT security and data back up.

pexels pixabay 39284

Our clients say

ITC have provided an outstanding level of IT service and support to our business from day one. This has given us confidence that all of our IT requirements are under control and supported without interruption or concern
Hyperdrive compressed
HyperDrive Innovation
Pan Lewin, Purchasing Manager
Having been let down by previous IT companies in terms of response times, reliability and technical abilities we have found ITC Service to provide a service second to none. Engineers are friendly, approachable, have the IT knowledge and are more importantly responsive to any issues we do have.
Phoenix Steel
Phoenix Steel
Jim Mullen
ITC are friendly, very knowledgeable and always willing to go the extra mile to help us. Changing to ITC for our IT support has been one of the best decisions I’ve made this year!
Slaters
Slaters Electricals
Trudi Shore, Office Manager
I can recommend ITC without reservation. We stumbled across them about 9 years ago when having trouble setting up an intranet within our new business. We’ve not deviated from ITC since, they provided invaluable expertise during our factory move.
Induction Pipe Bending
Induction Pipe Bending
Andy Stewart, Managing Director

See Related Posts

2022 loading bar 2021 10 18 18 09 25 utc
Blog
Riley Slater

How To Upgrade To Windows 11

Windows 11 is the latest version of Microsoft’s operating system, and it offers a number of improvements over previous versions. If you’re running Windows 10,

Read More »

allow us to help you, speak to peter.

Don’t Be A Stranger… reach out to us

Just write down some details and our fantastic team members will be in touch.

Contact Info